Frequently Asked Questions

Do you provide overseas service and technical support?

Yes. We support global customers with remote technical assistance, detailed installation manuals, operation training, and long-term after-sales service. Our team ensures smooth installation and stable operation for overseas projects.

What industries commonly use your ice making equipment?

Our ice machines are widely used in food processing, seafood processing, supermarkets, restaurants, slaughterhouses, chemical industries, concrete cooling, artificial ski resorts, cold chain logistics, vegetable preservation, ice factories, and deep-sea fishing. Each solution is designed according to industry-specific needs.

Can your ice machines be customized for different applications?

Absolutely. We offer customized ice making solutions based on ice type, production capacity, ambient temperature, water quality, and industry requirements. Our engineering team works closely with customers to ensure optimal performance for each application.

Do you provide complete ice plant and turnkey solutions?

Yes. Ice Glory provides complete ice plant solutions, including system design, equipment configuration, installation guidance, and technical support. We help customers build efficient and reliable ice production systems tailored to their specific industries and operating conditions.

What is the production capacity range of your ice machines?

Our ice machines offer a wide production capacity range from 300 KG to 80 tons per day, making them suitable for both commercial applications and large-scale industrial ice plants. We can recommend the most suitable model based on your daily ice demand and application.

What types of ice machines do you manufacture?

We manufacture a complete range of industrial and commercial ice making equipment, including flake ice machines, tube ice machines, food-grade cube ice machines, and direct cooling block ice machines. All equipment is designed and produced in-house under the Ice Glory series to ensure stable quality and performance.

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